PRIVACY POLICIES (HIPAA)

Welcome to the Allegiant Psychiatry website. Maintaining the privacy of your information is of the highest importance to us. This Website Privacy Policy (“Privacy Policy”) sets out how Allegiant Psychiatry collects, uses, discloses, and processes information in connection with this site, which is made available at www.allegiantpsychiatry.com(the “Site”). This Privacy Policy also applies to any other Allegiant Psychiatry affiliate sites and/or mobile applications that display a link to this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you should not use this Site. Your continued use of this Site constitutes your agreement to the terms of this Privacy Policy, and use of your information as described in it.

Purpose

We are dedicated to protecting your privacy while accessing this Site. The purpose of this Privacy Policy is to explain what information we collect, why we collect it, and how we use it. This Privacy Policy is also intended to inform you about the rights you have related to your personal information under the laws that apply in your location. Please take a moment to review it carefully.

When we talk about “personal information” in this Privacy Policy, we mean any identifiable information related to an individual as defined under applicable law.

Applicability

This Privacy Policy only applies to the Sites that include a link to this Privacy Policy. It does not apply to information collected on third party websites, offline, or on any other websites or applications that do not display a link to this Privacy Policy.

This Privacy Policy does not apply to protected health information (or “PHI”) governed by HIPAA. For information about how FOI uses and discloses PHI, please review our HIPAA Notice of Privacy Practices.

From time-to-time, we may include or offer third-party products or services through this Site. This Privacy Policy does not apply to information collected by such third-party sites or applications, which have separate and independent privacy policies. We encourage you to review all third-party privacy policies to understand how third parties may collect and use your information.

What information we collect and how we collect it

We will collect and use information about you when you access and interact with this Site only as described in this Privacy Policy. This Site collects different types of information, in different ways, for various reasons.

Information Collected Automatically – This Site collects information automatically when visiting this Site, via cookies, pixels, third-party tracking technologies and server logs. Such information may include your internet domain and IP address of the computer you are using, what page or service you are viewing or requesting access to, the type of browser you use, operating system information, and the date and time of your access to this Site. We may use this information to direct and tailor information based on your entry path to this Site and to streamline your access and user experience. We may use Google Analytics or similar tools for this purpose, but not in a manner (or on any page) that collects or retains your personal information or health related information. By continuing to use this Site, you agree to our collection of information in this fashion. For a complete list of the third-party tools used on this Site, please contact us at the contact information below. We recommend reading the third party’s privacy policy for more information about how such third parties use information. FOI may also use information automatically collected internally to gain insight into the types of services and products that may be of the most interest to users of this Site. However, we will never use your personal information to do so. We do not sell information about the visitors to this Site to third parties.
Information You Choose to Provide – We also collect and use information you choose to provide directly to us by interacting with this Site, such as when you submit your information for the purpose of creating or modifying your account or user preferences, to contact us via this Site, or to otherwise communicate with us via this Site. This may include personal information if you provide it, such as your name, e-mail address, phone number, zip code, approximate location, provider, your experience, or other information you choose to provide via this Site. We may use the information you provide to us as necessary to provide you with the services you have asked us to provide, to respond to your inquiry, and for the other purposes detailed in Section 4 below. To provide you with access to certain areas of this Site, we may require certain information from you. If you choose not to provide such information, you should note that it may affect your use of this Site.

Why we collect information, and how we use it

We will only collect, process, and use personal information on this Site for the following reasons:

To provide services to you;
To enroll, register, administer your account on this Site;
To fulfill our legitimate interest in improving this Site and to better understand your needs in relation to this Site;
To allow you to contact us on this Site, and to communicate and respond to an inquiry from you;
To maintain the quality of and to improve the use, function, and performance of this Site (including troubleshooting, testing, support, and system maintenance);
To send you surveys or ask you for feedback (unless you opt out);
To tailor your access to our Site based on your online preferences and regulatory requirements;
To send you communications about your account such as:
- Notifying you of changes to our Terms and Conditions or Privacy Policy; or
- Sending you service-related communications (for example, regarding updates to this Site);
To comply with our legal obligations; and
To check statistics and track reports of usage related to this Site.

Acceptance

By continuing to use this Site, you expressly consent and agree to allow us to collect and use your information as described in this Privacy Policy.

Your choices

There are certain choices you have and controls you can use to manage cookies and similar technologies that collect information. For example, you can choose to use web browser controls to block cookies, delete cookies, and/or manage your tracking preferences. You should note, however, that disabling these tools could affect the functionality of this Site and prevent some of the features on this Site from working.

How long we retain information

Our retention of information is subject to regulatory and contractual retention requirements. We will only retain your personal information as necessary to provide services to you and comply with our legal and contractual obligations. We may also retain information as long as necessary to adequately show that our service obligations were fulfilled.

We may create de-identify information from time-to-time in accordance with applicable law, in a manner wherein it is no longer identifiable and can no longer be associated with you (“De-Identified Information”). Such De-Identified Information is not subject to the retention requirements specified in this Privacy Policy. However, we will maintain safeguards and processes that prevent the ability to re-identify individuals and any inadvertent disclosure of the De-Identified Information for as long as we retain it.

What information we disclose

Subject to our contractual and legal obligations:

We may provide information subject to this Privacy Policy to our affiliates, business partners, or service providers where there is a legitimate basis and the disclosure is permitted by applicable law. Access to personal information will be restricted to those individuals and entities who have a requirement to access the information for the purposes described in this Privacy Policy.
We may share information subject to this Privacy Policy with external third-party service providers such as technical and administrative support, IT service and hosting service providers, document and records management providers, translators, legal counsel, and similar third-party vendors and outsourced service providers when necessary to assist us in providing services, maintaining business operations, providing customer support, and fulfilling regulatory requirements. If we share your personal information with third parties for such purposes, we will ensure we have appropriate written assurances in place to protect the privacy and security of your personal information in accordance with applicable law.
When permissible or required under applicable law, we may share personal information with regulatory agencies, law enforcement agencies, courts, regulators, government authorities or other similar legal authorities. We will comply with applicable data privacy and security laws in relation to such disclosures.
If another entity acquires us or any of our assets, the information described in this Privacy Policy may be transferred to such entity to the extent permissible by law.

We will not sell your personal information or disclose it to third parties for their marketing initiatives. For example, we will not share your mobile contact information with third parties/affiliates for their marketing/promotional purposes without your prior written authorization. The above-referenced categories in this section do not include disclosing text messaging opt-in data and consent information for a third party’s marketing, as this information will not be shared with or sold to any third parties for marketing purposes without your prior written authorization.

Security

We are committed to keeping your information secure. We have implemented safeguards to protect the information we collect and maintain. However, exchanging information over internet platforms can always present security risks and we cannot guarantee the security of information in all circumstances. Please choose strong passwords and keep your passwords confidential. You should only access your account on this Site from a private location and secure connection where information maintained in this Site cannot easily be seen or accessed by unauthorized parties. By accessing this Site, you agree to notify the FOI immediately if you believe that your password this Site has been compromised or if your account has been accessed by anyone other than you. Please note that standard email and text messaging is not secure and can easily be intercepted. You should not use standard email or text messaging to communicate with us where personal information or PHI is involved. Such unsecure communications pose a risk to your information such as misdirected or intercepted messages and disclosures to unauthorized parties. As a result, we do not recommend communicating with us in this fashion and if you do so, you are accepting these risks.

State law requirements

FOI will comply with state privacy laws that apply to this Site. Our primary business location and treatment centers are in the State of Florida. If you access this Site and reside outside of Florida, the state laws where you reside may afford additional protection for your personal information. We will comply with such state law requirements when applicable to FOI. For example, some states allow residents to submit a Do Not Track request. We do not respond to Do Not Track requests unless required to do so.

For requests or questions about this section, please contact us at compliance@floridaortho.com or by calling the telephone number at the end of this Privacy Policy.

Only intended for U.S. users

This Site is currently only intended for individuals located in the United States. If you access this Site from outside of the United States, you acknowledge that your information may be stored, maintained, processed, and/or transferred to the United States. The laws in the United States may be less protective of your information than the privacy laws that apply where you are located. By using this Site, you agree to the transfer of your personal information to the United States, and to the collection and use of your information as described in this Privacy Policy.

Children’s Online Privacy Protection Act

This Site is not intended for children. If you become aware that your child has provided us with information on this Site, please contact us immediately.

Unsubscribing

You have the option to discontinue receiving communications from us by email, text messaging, and/or newsletters. To discontinue or unsubscribe from this Site, and/or any related electronic communications (such as text messaging, or email communications) at any time, you may opt-out by following the opt-out instructions included in the communication or alternatively, by notifying us via the contact information included at the bottom of this Privacy Policy. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. We will continue to adhere to this Privacy Policy with respect to any personal information previously collected.

Updates & questions

We may modify this Privacy Policy at any time. All updates will be posted on this Site. You should visit this Privacy Policy frequently to ensure you have the most up-to-date information. By continuing to use this Site after an update to our Privacy Policy is posted, you are accepting and consenting to our use and disclosure of your information as described in the updated Privacy Policy.

If you have questions or concerns related to this Privacy Policy, please contact us at:

Allegiant Psychiatry
8461 Lake Worth Road, Suite 247

Wellington, FL 33467

Office: (561) 760-1633

Email: compliance@allegiantpsychiatry.com

This Privacy Policy was last updated October 2024.

Notice of privacy practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Updated 05/28/2024

Our commitment to your privacy

This Notice applies to the entities listed at the bottom of this Notice, and each of their affiliates or subsidiaries that are health care providers and HIPAA covered entities, including the entities listed at the bottom of this Notice (collectively the “Practice,” “we,” or “us”). We are dedicated to maintaining the privacy of your medical information. We are required by law to maintain the confidentiality of your medical information, provide you with this Notice of our legal duties and the privacy practices that we maintain concerning your medical information, and to notify you of a breach of your unsecured medical information. We are required to follow the terms of this Notice that are in effect at the time.

Applicability & changes to this Notice

This Notice applies to records containing your medical information that are created or retained by us. This Notice will be followed by all health care professionals, employees, medical staff, and other individuals providing services at the Practice. We reserve the right to revise or amend this Notice. Any revision or amendment to this Notice will apply to all of your medical records that we have created or maintained in the past, and for any of your records that we may create or maintain in the future. We will post a current copy of this Notice on our website. You may also request a copy of the current Notice at any time by reaching out to us at the contact information provided below.

Your rights

When it comes to your medical information, you have certain rights. This section explains your rights and the steps we will take to help you exercise those rights.

Right to inspection and copies

You have the right to get an electronic or paper copy of your medical and billing records (referred to collectively as “medical records”). This right does not include psychotherapy notes or health information that is not part of your designated record set. To obtain copies or request inspection of your medical records, you must submit your request in writing to the Privacy Officer, whose contact information is included at the end of this Notice (the “Privacy Officer”). We may charge a reasonable fee that will be in compliance with applicable law. We may deny your request in limited circumstances. If your request is denied, you may request a review of our denial.

Right to request an amendment

You can ask us to correct the medical information we maintain about you if you believe it is incorrect or incomplete. To request an amendment, your request must be made in writing and submitted to the Privacy Officer, whose contact information is included at the bottom of this Notice. Please provide us with a reason for your request and identify the records you would like amended. If we agree to your request, we will notify you and amend your medical information. In certain circumstances, we may deny your request. If your request is denied, we will inform you in writing and explain your rights. Please note that we cannot completely delete information contained in your medical records. Any change requested by you will appear as an addendum (amendment) to the existing medical records.

Right to an accounting

You can ask for a list (an accounting) of the times we shared your medical information for six years prior to the date of your request, who we shared it with, and why. Please note this accounting will not include disclosures made for treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but may charge a reasonable, cost-based fee if you ask for another one within 12 months. To request an accounting, submit your request in writing to the Privacy Officer, whose contact information is included at the bottom of this Notice.

Right to request restrictions

You can ask us not to use or share certain medical information for treatment, payment, or our operations. However, you should note that we are not required to agree to your request, and we may say “no” if it would affect your care. If we agree to your request, our agreement will be in writing, and we will comply with the restriction unless (i) the information is needed to provide you with emergency care or (ii) we are required or permitted by law to disclose it. If you pay in full for a service or health care item out- of-pocket, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will agree to this request unless a law requires us to share that information.

Right to confidential communications

You can ask us to contact you in a specific way (for example, only home or office phone) or to send communications to you at an alternative address. We will agree to all reasonable requests. To request confidential communications, you must make a written request to our Privacy Officer specifying the requested method of contact for billing purposes, or the location where you wish to be contacted. You do not need to give a reason for your request.

Right to a paper copy of this Notice

You are entitled to receive a paper copy of this Notice at any time, even if you agreed to receive the Notice electronically. We will provide you with a paper copy promptly upon receipt of a request from you.

Right to file a complaint

If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer. All complaints must be submitted in writing. You also have the right to file a complaint with the Secretary of the Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

Right to a personal representative

If you have given someone medical power of attorney or if someone is your legal guardian, that person (a “Personal Representative”) can exercise your rights under this Notice and make choices about your medical information. We will take steps to verify a Personal Representative’s authority to act before we take action in response to a request from a Personal Representative. Please note that there are some limited situations under State Law where prior authorization of a minor patient is required before certain actions related to their medical information can be taken. We comply with applicable State Laws in this regard, when applicable.

Your choices

In some cases, you can decide what medical information we share, and who we share it with.

Family members & friends

We may disclose your medical information to individuals who you have chosen to involve in your medical care unless you object to such a disclosure. If you are not able/available to tell us your preference for disclosing your medical information with others involved in your care, we may go ahead and share the information if we believe in our professional judgment that it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

Disaster relief

Subject to any additional state law requirements, in the event of a disaster, we may disclose your medical information to organizations assisting in disaster relief efforts unless you tell us not to, and that decision will not interfere with our ability to respond in emergency circumstances.

Disclosures requiring your authorization

Other uses and disclosures of your medical information require your prior written authorization. For example, we will never sell or use your medical information for marketing purposes without your prior written authorization. Most uses and disclosures of psychotherapy notes also require your prior written authorization. You have the right to revoke your written authorization at any time by notifying us in writing. Upon receipt of a revocation from you, we will no longer use or disclose your medical information based on the authorization. However, your revocation will not apply to uses and disclosures already made prior to receipt of your revocation.

Fundraising

We may contact you for fundraising efforts, but you will be given an opportunity to opt- out of further fundraising communications.

Permissible uses & disclosures

We may use or share your medical information in the following ways, without your prior authorization.

Treatment

We may use your medical information as needed to provide you with treatment. For example, we may use and disclose your medical information to order laboratory tests or prescriptions, to assist other health care providers in their treatment of you, or to inform you of potential treatment alternatives or programs.

Payment

We may use and disclose your medical information to bill and collect payment for the services and items provided by us. For example, we may share your medical information with your health insurance plan so it will pay for the services provided to you. We may also share your medical information with other health care providers to assist in their billing and collection efforts.

Health care operations

We may use and disclose your medical information to operate our practice, improve your care, and contact you when necessary. For example, we may use or disclose your medical information to evaluate the quality of care you received from us or to conduct cost- management and business planning activities. In some circumstances, we may also share medical information with other health care providers for their health care operations, subject to any requirements under State Law.

Health information exchanges

We may participate in one or more Health information exchanges (HIE). HIEs allow health care entities participating in the same HIE to quickly share medical information as necessary to support timely care coordination and quality health care. For example, your medical information related to a recent hospital visit may be shared via a HIE with us so that we can promptly coordinate necessary follow-up treatment with you. If we participate in a HIE, we will follow applicable state laws related to HIE consent or opt out requirements, as applicable.

Research

We may use or share your information for research purposes. However, we must meet many conditions under applicable law before we can share your information for research purposes.

Other uses & disclosures

Public health & safety

Subject to certain conditions, we can share your medical information for the following purposes:

Preventing disease
Helping with product recalls
Reporting adverse reactions
Reporting suspected abuse or neglect
Preventing or reducing a serious threat to health or safety

Compliance with law

We will share your medical information if state or federal laws require it, including with the Department of Health and Human Services for the purpose of confirming our compliance with federal privacy laws.

Organ & tissue donation requests

Subject to any additional requirements under State Law, we can share your medical information with organ procurement organizations.

Medical examiners & funeral directors

We can share medical information with a coroner, medical examiner, or funeral director in the event of death. We will comply with any additional requirements under State Laws in effect at the time, if any.

Workers’ compensation

We may release your medical information for workers’ compensation and similar programs subject to the requirements of State Law.

Law enforcement & other government requests

We may share medical information for law enforcement purposes or with law enforcement officials when permitted by law. We may also share medical information with health oversight agencies for activities authorized by law, and for special government functions such as military, national security, and presidential protective services.

Court orders & subpoenas

We can share your medical information in response to a court or administrative order, or in response to a subpoena. We will comply with applicable laws in effect at the time when making such disclosures.

Standard electronic communications not secure

Using any form of unsecure electronic communication (such as regular email or standard text messaging) to communicate with us can present risks to the security of information. These risks include possible interception of the information by unauthorized parties, misdirected messages, shared accounts, message forwarding, or storage of the information on unsecured platforms and/or devices. We do not recommend communicating with us via unsecured email or text message when your medical information or other personal information is involved. We provide multiple platforms that can be used by you to communicate with us via secure electronic messaging platforms. However, you should note that the use of any form of electronic messaging is not appropriate for medical emergencies. If you provide us with an email address or mobile phone number, we may communicate with you using unsecured text or email related to general information, updates to your account and patient portal, or other reminders. You will be provided with an opportunity to opt out of these communications and may also opt out at any time by notifying us at the contact information included below. Please note, however, that systems can take time to apply updates (in which case please disregard any further communications until the system applies your requested change). We recognize that there may also be times when you choose to communicate with us using unsecure email or standard text messaging for convenience purposes. By choosing to correspond with us via unsecure electronic communication platforms, you are acknowledging and accepting the risks involved and understand that you are responsible for any charges applied by your telecommunications carrier.

Questions & concerns

If you have any questions about this Notice or would like to notify us of a privacy concern, please contact:

Allegiant Psychiatry
8461 Lake Worth Road, Suite 247

Wellington, FL 33467

Office: (561) 760-1633

Email: compliance@allegiantpsychiatry.com

Summary of the HIPAA Privacy Rule | HHS.gov

Privacy Policy

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